Terms & Conditions

These terms and conditions set out the basis on which you can use our website and place orders for items from the Saadia Mirza. By ordering goods from Saadia Mirza on or after 01/05/2017 you are deemed to have understood and accepted these terms. The supplier of the goods featured is Saadia Mirza ("our", "we", or "us"), a trading name of Haleema Saadia Mirza Virtues Pvt Ltd. Registered office 41-42 Industrial Area, Gurumangat Road, Gulberg 3, Lahore Pakistan.

You may contact us at this address or by email to info@saadiamirza.com or phone us on +92 (0)340 8977789. Telephone calls to and from Saadia Mirza may be recorded or monitored as part of our efforts to further improve service to our customers.

We may contact you for marketing purposes by email, mail or telephone with relevant offers. We may also contact you for market research purposes. If we decide to change our privacy policy/terms & conditions, we will post those changes on this page, and/or send an email notifying you of any changes.

ORDER CANCELATIONS

Orders placed through online payment system have to go through a fraud status check and once cleared by our payment processor will be processed further. If the fraud status returns ‘failed’ the order is cancelled automatically. Cash on delivery orders will be cancelled if they are not confirmed through our manual call procedure. 
 Orders can be cancelled any time before they are processed, Saadia Mirza may cancel orders for any reasons which may include: 
 Out of stock items, Pricing or Technical errors.

MADE TO ORDER DRESSES & ACCESSORIES TERMS & CONDITIONS

MEASUREMENTS

Please check your measurements using our measuring guides to ensure that the correct sizes are ordered. All products are to fit the measurements you have provided and are made to order and orders cannot therefore be cancelled or altered once the order has been placed.

WE STRONGLY RECOMMEND THAT A FREE FABRIC SAMPLE IS ORDERED TO ENSURE THE COLOUR AND TEXTURE ARE TO YOUR LIKING as computer monitors vary greatly in colour and shade representation and are not an exact representation of the product

CANCELLATIONS

As all items are made to order, cancellation is not possible once the order has been placed. This is due to the products' bespoke nature.

RETURNS

Products are all made to order so can only be returned if faulty, or not made to the specification given. Please contact customer services on +92(0)340 8977789 or email info@saadiamirza.com.

AVAILABILITY

All products are subject to availability. Availability is usually advised when placing an order but if this is not possible we will advise of any delay as soon as possible./p>